Frequently Asked Questions
Everything you need to know about our handcrafted Turkish lamps.
Are your lamps authentic and handmade?
Yes, every lamp at Turkish Lights is handcrafted by skilled artisans in Istanbul using traditional mosaic glass techniques and high-quality brass finishes.
What kind of light bulbs do I need?
Most of our lamps use standard E12 or E14 small-base bulbs. We recommend using LED bulbs to prevent overheating and to better highlight the vibrant glass colors.
How do you ensure the glass doesn't break during shipping?
We use custom-molded foam packaging and double-walled reinforced boxes to ensure your mosaic lamp arrives in perfect condition, no matter how far it travels.
Do the lamps come with the correct plug for my country?
Absolutely. We customize the electrical wiring and plug types based on your shipping destination (US, UK, EU, or AU) at no extra cost.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If your lamp doesn't perfectly fit your home's ambiance, you can return it for a full refund or exchange.
How do I clean and maintain my mosaic lamp?
Simply wipe the glass globes with a dry or slightly damp microfiber cloth. Avoid using harsh chemical cleaners to preserve the integrity of the hand-applied mosaic beads.